Resident Services

 

 

 

  1. Hours of operation
    Phone: 9am - 4pm (Monday - Friday)
     
  2. Emergency Maintenance Procedures
    An emergency is defined as anything relating to the property under the lease that is threatening to life, health, or the property. More »
     
  3. First Team Georgia Realty's Maintenance Procedures 
    First Team Georgia Realty takes its maintenance responsibilities seriously and owners are interested in keeping their properties in good repair. We will do our very best to keep the properties in fully operational condition. More »

          Maintenance    Online Maintenance request form »

     
  4. Resident’s Maintenance Responsibilities
    Single-family homes and condos are different than apartments. In an apartment community there is usually a full-time maintenance man on site that can attend to repairs immediately. This is not the case when you rent a single family home or condo. More » 

     
  5. Rent Payment Options
    First Team Georgia Realty offers several payment options including paying with personal checks, direct payment authorization, credit cards and paying online. More » 

     
  6. Rent Payment Procedures
    Rent is due on the 1st of each month. If the 1st is a Saturday, Sunday or Holiday the next business day by noon is acceptable.  We will provide rent payment envelopes upon request. More » 

     
  7. First Team Georgia Realty’s Rent Collection Procedures
    Rent collection is a stressful process. It requires a thorough understanding of the Georgia tenancy laws and a strict adherence to the legal procedures.  Here are the steps we take to collect rent. More »

     
  8. Credit Card Authorization
    You may use a credit card for late fees, bounced check charges, and maintenance charge-backs but not Security Deposit or Rent. There are costs involved in the use of this payment method but the convenience is often worth the extra charge.

          PDF Credit Card Authorization with Application Fee »

     
  9. Early Termination Procedures
    If you are unable to fulfill your commitment through the end of your lease (your Anniversary date) there is a stipulation in our agreement that outlines exactly how early termination of the agreement can be done. More » 

     
  10. Move-Out Procedures
    You may terminate the Lease without penalty, on an Anniversary Date, with written notice given at least sixty (60) days prior to the Anniversary Date. Verbal notice is insufficient under any circumstances. Written notice must be made by certified or registered mail, return receipt requested, and at least sixty (60) days prior to an Anniversary Date. Once written notice is provided, termination of a tenancy shall occur on the last day of the month. More questions and Answers for Tenants Moving Out »

     
  11. Showing the House Prior to Move-out
    During the final days of your occupancy it is important that you continue to comply with your lease agreement with First Team Georgia Realty, especially as it relates to making the property available to be previewed by prospective buyers or tenants. More » 

     
  12. Getting the Security Deposit Back
    Issues to the think about to get your Security Deposit back as well as typical prices for items to be repaired. More »

     

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